Beta support
Tell us where the trail disappeared.
Bugs, confusing recommendations, account questions, and privacy requests all go to the same human-monitored inbox.
Common questions
Before you email
Does a result mean a campsite is available?
No. The beta ranks realistic possibilities; it does not provide live campsite inventory. Use “Check reservation” to review current availability and complete any booking on the authorized reservation provider’s site.
What does the app keep from my calendar?
The calendar integration is designed to persist normalized busy windows needed to compare dates, not event titles, descriptions, attendee lists, locations, notes, or other event content. Read the calendar privacy section for details.
How do I disconnect a calendar?
Use the calendar controls in the app when available, then revoke access in your device or calendar-provider settings if you want to end the provider connection as well. If the beta UI does not expose the control you need, email support.
How do I delete my account or information?
Email support@clubwestcreative.com from the address used for your account. We may need to verify ownership before completing the request.
Why does the forecast or drive time look different elsewhere?
Weather, routing, and campground data can be estimated, delayed, or sourced differently. Treat them as planning signals and confirm current conditions, roads, closures, rules, and forecasts with authoritative sources before leaving.
Can a guest respond without creating an account?
Yes. A valid guest proposal link is token-scoped and can allow a response without sign-in. Anyone with the link may be able to see the limited proposal information until it expires, so share it only with the intended person.